06/06/06 - Site Updates
Does Matzen Inc only work settlements in Lakeland , Florida?
No, Matzen Inc works settlements anywhere in the State of Florida. Being a Licensed Public Adjuster allows us to work state-wide. Whether you are in the Keys, in the Florida Panhandle or here in Central Florida. We have a public adjuster ready to assist you with your needs.
Does Matzen Inc require a payment up front?
No, Matzen Inc does not require a payment up front. In fact, we don't take any fees until we have helped you recover your losses in your settlement.
What is a "Public Adjuster"?
There are three types of adjusters licensed by the State of Florida:
Company Adjuster - works directly for the Insurance Company to represent them in dealing with your loss and damages. Their main responsibility is to protect the interests of the Insurance Companies.
Independent Adjuster - hired by the Insurance Company to represent them in dealing with your loss and damages. Their main responsibility is to protect the interests of the Insurance Companies.
Public Adjuster - the only Adjuster licensed by the State of Florida to represent you, the Public. The only Adjuster who's sole responsibility is to represent you and your interests.
How can an accredited public insurance adjuster help you?
You will have the advantage of expert assistance based on extensive experience in handling numerous technical problems. Your public insurance adjuster relieves you of the many time-consuming and difficult matters involved in preparing and filing a claim while receiving a prompt and fair settlement.
Can I prepare my own claim?
Absolutely, however an accredited public insurance adjuster who has years of experience and training can do so with more competence than the policyholder. Moreover, a public insurance adjuster will assist you in the preparation of inventories, estimates and other factual proofs of loss. The adjuster will handle all the necessary details for compiling and filing claims, as required by the terms of your insurance policies. Your public insurance adjuster will also confer, on your behalf, with insurance company representatives and handle all matters essential to a proper and satisfactory adjustment.
Why do I need help in filing an insurance claim?
The typical policy contains several provisions and stipulations, various forms and riders that are constantly changing, and numerous complex details about your requirements in case of loss. Most people do not know or understand these policy provisions. In many instances, insureds do not realize that the burden of proof is on them, the policyholder. Most insurance company representatives actually prefer to work with an experienced accredited public insurance adjuster rather than an inexperienced insured.
In the event of a fire or similar destruction of property, does my insurance pay the entire loss?
It depends upon the type and amount of insurance you carry. It also depends on your expertise or the expertise of your representative, not that of the insurance company’s adjuster. Many insurance policies may pay more than the amount shown on the declaration page. A qualified expert working for you can determine everything to which you are entitled.
Why should I engage a public insurance adjuster to obtain what is rightfully due me?
Insurance companies offer to pay what is due to you as they see it. Public insurance adjusters are your exclusive representatives. Their experience and knowledge allows them to work toward a more favorable adjustment for you, the insured.
What is the extent of my public insurance adjuster’s responsibility?
Your public insurance adjuster assists with every phase of preparing and presenting your claim, as well as accomplishing an adjustment for you that is equitable and includes everything to which you are entitled under your insurance policy.
How do public insurance adjusters determine the actual loss?
A public insurance adjuster will take a physical inventory, obtain all pertinent appraisals and make sure all provisions in your policy are properly fulfilled. The claims process is challenging and difficult when involving a large claim. Upon assessment, we are able to determine the actual reconstruction cost of the property damage or loss.
Will a public insurance adjuster help me receive a more prompt and satisfactory settlement?
A public insurance adjuster will always obtain a more prompt and satisfactory settlement. They lose no time in complying with the policy requirements to obtain and evaluate the facts and prepare the claim. The alert, knowledgeable and prompt service they render often preserves evidence that may otherwise be overlooked or destroyed. The more thorough and complete your claim is compiled and prepared, the faster your public insurance adjuster can accomplish an equitable and proper adjustment in your best interest.